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Senior Services Specialist

Don't know the answer? Need someone to talk to about something that is bothering you? Feeling alone? Need someone to accompany you to an important appointment? Our specialist is here to help you!

Provides information and application assistance for a variety of services and programs:

  • HEAP (Home Energy Assistance Program)
  • MSP (Medicare Savings Program)
  • EPIC (Elderly Pharmaceutical Insurance Coverage Program)
  • SNAP (Supplemental Nutrition Assistance Program)
  • Medicaid (Medical Assistance Program)
  • Lifeline (Discount Phone Program)
  • Senior Citizens’ Property Tax Exemption
  • STAR (School Tax Relief Program)
  • Health Care Proxy and Living Will
  • Durable Powers of Attorney
  • Farmer’s Market Coupons

Health Insurance and Prescription Coverage:

  • Is a Certified New York State Office for the Aging HIICAP Counselor (Health Insurance Information, Counseling and Assistance Program).


  • Helps to resolve issues with organizations, agencies and other institutions.

Provides Assistance with the Following:

  • Housing
  • Home Care
  • Day Care
  • Social Security
  • Supplemental Security Income (SSI)
  • Budgeting

Makes Referrals:

  • Provides information on services and programs for seniors and makes appropriate referrals when necessary.
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